Terms of use

Payment

BON LUX accepts PayPal and credit card payments, which are both processed securely on our website.

ExchangE

We try to explain the scents as best we can, but if you really dislike the smell of something, please contact us within 7 days of purchase. We will organise an exchange once you have returned the item at your expense. We will accept UNBURNT candles only, and other items must be in good unused condition, with labels intact.

Refunds

We will happily refund overcharged postage costs, but we don't issue refunds for change of mind.